Installing Crystal Reports Version 10.0

It is recommended that you install Crystal Reports Version 10.0 before installing CYMAIV Version 10 or greater.

  1. When installing Crystal Reports Version 10.0 please choose the Custom installation.
  2. Next, when the Select Feature dialog appears, change the Crystal Reports feature to "Entire feature will be installed on local hard drive".
  3. Finish with the installation.

Failure to install with the Custom option steps described above may result in the following error:

"Failed to load database information. Details: The database DLL 'crdb_p2bbtrv.dll' could not be loaded"

If you receive this error, please use the CYMAIV installation from CD and choose the 'Repair' option.